REKKORD SAS : NIT: 900.560.734-4
E-COMMERCE LEGAL FRAMEWORK
Privacy and security policy Who is responsible for protecting your data: According to Colombian law, the responsible for the processing of your data on this website and other mobile applications, email, text or other electronic messages is REKKORD SAS, identified with N.I.T. 900.560.734-4 located at the address Calle 2A BIS # 53A 76 in Bogota. In compliance with Law 1581 of 2012 “Personal Data Protection Law” and Decree 1377 of 2013, we inform that we are responsible for the administration of such data. According to our personal data treatment policies, the mechanisms through which we make use of such data are secure and confidential. This is achieved through the use of suitable technological means to ensure that they are stored avoiding unwanted access by third parties, and in the same order we guarantee the confidentiality of the data provided by users.
What information we collect about you: Our Company is fundamentally committed to ensuring the protection of the privacy of the information you provide to us through the website and other mobile applications that REKKORD SAS promotes, e-mails, texts, or other electronic messages between you and our website. To register on our website, you will need to provide personal information which may include information such as your full name, date of birth, occupation, email address, telephone number, mailing address, as well as information related to your credit card, city and country of residence, details of your order, about your internet connection, the equipment you use to access the website and usage logs. Your date of birth is important to us, since REKKORD SAS shall prevent you from registering on its website and other mobile applications if you are under thirteen (13) years of age. This privacy policy does not apply to information collected by any other website or mobile application operated by third parties, including any application or content (advertising) that is linked to or accessible from our website.
How we collect information about you: The way we collect information can be directly when you provide it to us by entering your data on our website, or indirectly and automatically when you browse our website, allowing us to obtain your usage logs, IP address and information collected through cookies, flash cookies, web analytics and other tracking technologies.
How automatic data collection works: While you are browsing and interacting with our website, at the same time, technology through the use of cookies, flash cookies, web analytics and other tracking features, allows us or third parties on our behalf to collect certain information about you that is not personal, but is purely statistical in nature, as this allows us to estimate audience size, identify aspects of your most relevant interests, streamline your search for content on our website and identify you when you access the site. Information collected automatically includes information about your computer, internet connections, IP address, operating system, browsing actions such as details of your visit to our site, location data, data logs and on-line information of interest to you.
What are cookies: Cookies are small files located on your computer’s hard drive. Cookies store information about you, which makes it possible to remember your information the next time you access our website, thus speeding up your browsing experience. Cookies are also responsible for making the information on the page load faster, be more efficient and the site more secure. The cookie function may be disabled, but if you do so, you may not be able to access some parts of our website. If your browser is not set to reject cookies, the system will produce cookies when you browse our site.
What are flash cookies: They are objects locally stored by our website, used to collect and store information about your navigation from and within the website. Unlike normal internet cookies that are restricted to a single domain, these types of cookies can interact with multiple websites and therefore collect data as you navigate from one site to another.
What we use the data collected about you for: The information we collect about you and that you provide to us, or that we collect automatically through the information system while you are browsing our website, we use it to present our website and its contents, allow you to interact with the elements of our site, to process your orders including billing, shipping and delivery status, communicate offers about our products and services. Likewise, and provided that we have your approval by activating the free consent box, REKKORD SAS may send emails to the address you provided to us regarding events, promotions, marketing studies, advertising and opinion. In general, we will use the information we collect about you to fulfill any purpose for which you have provided your information on our website. Your information may also be used by our customer service department to process your suggestions, requests, complaints or claims and to guarantee the best service as you deserve. The information provided by users will be used for advertising purposes, to make collections and to send information that has been requested or is considered useful to REKKORD SAS users . Including information about our products and services, unless the user has explicitly communicated that he/she does not wish to receive this information.
The personal data you provide through our website are the result of a voluntary act and free consent to be used in accordance with the provisions of this privacy policy, in order to access the services offered on the platform, since if you do not provide any personal information required therein, it will not be possible to complete the customer registration process, access offers and / or discounts, make purchases of products, and in general, navigate through the various applications offered by our website. At any time, and whenever you prefer, our website will have an application where you can access your personal data information, either to update them, modify the services and/or benefits of which you would like to be notified, and even to remove them from our database.
With whom we can share your information: One of the fundamental principles for the processing of personal data is confidentiality, therefore, it is in the interest of REKKORD SAS to safeguard your personal information obtained through the website, which may not be disclosed to third parties, except if there is a legal mandate that requires it. Whenever business needs arise, your data may be transferred between REKKORD SAS group companies, subject to verification of compliance with the applicable legislation governing the matter. In any other case, your data may not be disclosed to third parties without your express consent.
REKKORD SAS may share its users’ data with those who are in charge of any of the functions mentioned in this document, such as product promotion, payment collection, or customer service. REKKORD SAS may exchange information with third parties for the purposes of fraud protection and credit risk reduction. In turn, these third parties agree to comply with the provisions of this document for the handling of your data. On our website, we have service providers and data providers responsible for hosting services systems and network maintenance, analysis, applications for taking orders, payments and transactions, shipping logistics, among others, who may access your personal data information to ensure the proper provision of the service. It is worth mentioning that these service providers and other suppliers are in turn contractually obliged with REKKORD SAS to handle your personal data with the highest levels of confidentiality. Occasionally we may provide statistical information to third parties to track and analyze the use of our website, such as number of visits, total number of orders placed, etc. This information will never include your personal data, since it is anonymous and grouped.
What are your rights: In compliance with the provisions of current regulations applicable to the processing of personal data, as a user, you are recognized the rights of access, rectification, cancellation and opposition to the handling of your personal data. Below is a brief description of what each of them means:
- Cancellation: This right has to do with the right of the holder of the personal data to be able to request before the person responsible for the processing of his personal data, the cancellation or deletion of a data that is unnecessary or not for the purpose for which it was initially provided. The advertising material, offers, discounts, and in general all content that is sent by e-mail to all our users, has the option to cancel the receipt of such content, in the event that the user requires it. Similarly, if you wish to withdraw your consent to the processing of your personal data, you can write to the e-mail address: contacto@bicyrekkord.com.
- Opposition: This right has to do with the power of the owner of the information to oppose the processing of their personal data, except in cases where such right does not proceed by law or for violating general interests superior to the particular interest; however, REKKORD SAS may, based on the legitimate rights argued by the owner of the personal data, make the relevant decision.
- Access: This right has to do with the right of the owner of the data to obtain all the information regarding their own personal data, either partially or completely, to know the treatment applied to them, their purpose, and the different databases in which they are stored, as well as to know about the transfer of data or disclosure of information, whether authorized or not. You can obtain information about the personal data stored using the different contact channels of the social networks mentioned in the following section.
- Rectification: This right has to do with the power that the holder of the information has to modify those data that turn out to be inaccurate, incomplete or inexistent. You may request the correction, addition, deletion or blocking of your personal data.
Information security: In order to protect personal data against accidental or unlawful destruction or loss, alteration, use, disclosure or unauthorized access, especially when the processing involves the transmission of data over networks, or any other unlawful form of processing and misuse, REKKORD SAS will adopt technical and administrative measures of mandatory compliance by the recipients of this standard.
Data protection of minors: REKKORD SAS will only proceed with the processing of personal data of children and adolescents under age as long as there is the express, prior and informed consent of their representatives and/or persons representing the minor, for the purposes required in connection with the exercise of its business activity. In any case, REKKORD SAS will ensure respect for the prevailing rights that the Constitution recognizes this sector of the population, in harmony with the Code of Childhood and Adolescence and other related rules. REKKORD SAS makes it clear that it is not its intention to collect personal data of children and adolescents.
Social networks: It is important for you to know that Our website provides social connectors to various social networks, so when you log in to social networks while visiting one of our websites or mobile applications, the social network may add that information to your profile. If you do not want this to happen, you should make sure to log out of our website before visiting social networks.
REKKORD SAS has no influence on this data collection or on the transfer of data that may take place via these social networks. It is recommended to read the privacy policies for data processing on social networks.
Contact information: If you have any concerns about the processing of your personal data or about our privacy policy, you can contact us.
Our contact information is:
REKKORD SAS
Calle 2A BIS # 53A 76 – Bogotá, Colombia.
Customer service e-mail: contacto@bicyrekkord.com
Or you can call our customer service line: 311 781 8377
